What Needs to Be On A HEP Website?
A close look at a range of quality sites (benchmarking) and an acknowledgement of Threshold Standard (7.2) that requires ‘the existence of a readily accessible public description of the provider and its operation’ (compliance) has provided a comprehensive (and appropriate) set of domains that should be available to the public.
Ideally, there are five key domains, which need to be accessible.
About Us
This focus usually includes a welcome, a bit about the provider, an overview of governance, access to policies, and blogs/publications. My own organisation has all the elements on the site –
Welcome – https://www.ubss.edu.au/about-us/?tab=Welcome
About Us – https://www.ubss.edu.au/about-us/?tab=Mission
Governance – https://www.ubss.edu.au/about-us/?tab=Governance
Policies – https://www.ubss.edu.au/policies-and-procedures/?tab=Policies%20and%20Procedures
Blogs - https://www.ubss.edu.au/blog/
Media - https://www.ubss.edu.au/media-centre/
Courses
There should be sufficient detail about the courses on offer to enable viewers to gain an understanding of what is available - and enough detail embedded to make sensible decisions. My own organisation has ample detail available in this space –
Undergraduate - https://www.ubss.edu.au/undergraduate/
Postgraduate - https://www.ubss.edu.au/postgraduate/
Current Students
This section usually provides information for current students studying with the provider. My own institution has the key elements covered -
Student information – https://www.ubss.edu.au/student-central/
Access to Student Management System - https://isis3.isis-systems.com.au/login.aspx
Library resources available - https://www.ubss.edu.au/e-libraries/
Student Support - https://www.ubss.edu.au/media/4647/ubss-student-handbook-2023.pdf
Registration and Accreditation - https://www.ubss.edu.au/registration-and-accreditation/?tab=TEQSA
Fees - https://www.ubss.edu.au/media/4956/ubss-price-list-2024-undergraduate.pdf and https://www.ubss.edu.au/media/4955/ubss-price-list-2024-postgraduate.pdf
Future Students
The essentials for future students are imperative. My own organisation has comprehensive information available to potential students –
Student information – https://www.ubss.edu.au/student-central/
Undergraduate brochure – https://www.ubss.edu.au/media/4848/ubss-undergraduate-brochure-2023.pdf
Postgraduate brochure - https://www.ubss.edu.au/media/4849/ubss-postgraduate-brochure-2023.pdf
How to apply – https://www.ubss.edu.au/application-form/
Fees – https://www.ubss.edu.au/media/4956/ubss-price-list-2024-undergraduate.pdf and https://www.ubss.edu.au/media/4955/ubss-price-list-2024-postgraduate.pdf
Our People
Providing some details on membership of key governance groups, and arguably, teaching staff is ideal. My own organisation has this in place –
GCA Board of Directors - https://www.ubss.edu.au/media/4952/gca-board-of-directors.pdf
GCA Executive Management Team - https://www.ubss.edu.au/media/4953/gca-executive-management-team.pdf
UBSS Academic Senate – https://www.ubss.edu.au/media/4613/as-membership-july-2023.pdf
UBSS Teaching Staff - https://www.ubss.edu.au/our-people/?tab=The%20Academics
When considering what should be available on a HEP site - the essential components stress the need for easy access to information that will help existing students with their day-to-day operations and future students with sufficient detail to make sensible decisions.
Emeritus Professor Greg Whateley is Deputy Vice-Chancellor (UBSS) and Chief Executive Officer (GCA)
