Biography

Jotsana is the Deputy Dean – Student Experience at UBSS and reports directly to the Executive Dean.

She is a professional member of the Institute of Managers and Leaders.

She has completed a Graduation Certificate in Higher Education Academic Practice at the Higher Education Leadership Institute (HELI) and a Graduate Certificate in Business Administration at UBSS.

Jotsana has lectured for a number of years in the field of Hospitality Management at higher education institutions in South Africa.

During this time, she worked closely with industry associates, developing and preparing students for junior management roles in the hospitality sector and mentoring junior staff for progression into senior roles.

She attained a Postgraduate Diploma and a Master of Education, specialising in Higher Education (University of Kwa-Zulu Natal in Durban, South Africa) before immigrating to Australia in 2014.

Prior to joining UBSS in 2016, she was the College Operations Manager at Navitas in Sydney.

Jotsana’s expertise is in developing academic systems, policy implementation in administrative processes and procedures, and college operations.